Can't add MSDN library to x64 install

Can't add MSDN library to x64 install

• Steve Eckhardt

  Any progress
  

• Rahim2

  Don't have a DVD drive.  DELL wanted a fortune for them on the PowerEdge 1850.... :P
  
  C.
  

• Bardur

  Hi Corey,
  
  You can find the log file in your %temp% (Start>Run>type %temp%) folder.  The log file will say MSInnnnn.LOG
  
  Thanks
  Khairun
  
  

• Luigi Conti

  Hi Corey,

  My name is Laurence and I work on MSDN Setup.  The last and most important part of the logfile was truncated so I would like you to make a slight change to the logging entry.

  [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windows\Installer]

  "Logging"="voicewarmup!"

  This will flush the log contents after each line so we can get it all.

  Also, what are the size and free space numbers for your C: and E: drives

  Thanks

  
  

• i3tech

  Have you tried installing without mounting the DVD as a network share. Some logic in the DVD layout may be referencing the DVD by volume label which would not be there when it is mounted as a drive.
  
  

• LeonelParra

  Hi Khairun,
  
  I will do this first thing in the morning.  Where is the resulting log file stored   And how do I get it to you   Should I post an HTTP link to a ZIP file
  
  Thanks for your help.
  Corey.
  

• Brandon Amoroso

  Yes, I'm running Windows 2003 Std. Server x64 SP1 (v.1433).  And there are no updates (optional or otherwise) pending on Windows Update.
  
  Thanks!
  Corey.
  

• ArthurDent

  Hmmm.  Well, the DVD is mounted remotely as a network share.  And the disk is under a DELL RAID controller (single disk).  The machine is a DELL PowerEdge 1850.
  
  Would it help to be able to get directly into this box and muck around   I placed (this morning) a Premier Support call with our MS US Partner Services Rep (F. Ednie) in Redmond.  I assume you will likely be getting a call from him.
  
  Use that trouble call to contact me directly and I'll be happy to post the results to the list.
  
  Corey.
  

• jimevan

  To confirm: this is what I have in my registry:
  
  Windows Registry Editor Version 5.00

  [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windows\Installer]
  "EnableAdminTSRemote"=dword:00000001
  "Logging"="voicewarmup"
  "Debug"=dword:00000002
  
  I have the DVD mounted remotely (G: drive).  I navigate and dbl-click g:\msdn\setup.exe.  The first screen of the wizard appears.  I click Next.  The license agreement comes up. I click 'accept', then Next.
  
  The JIT Debugger screen pops up.  An unhandled win32 exception occured in msiexec.exe.  It won't let me debug by attaching to the process since it says the 32-bit Visual Studio canot debug 64-bit processes or 64-bit dumps.
  
  The resulting log file can be found at:
  
  http://wirun.homelinux.net/files/public/MSIa37d2.zip
  
  Let me know if I can do anything else.
  
  Corey.

  
  

• Devang Khandhar

  Hi Corey,
  
  My name is Khairun and I am in MSDN Setup test team.  We will need the log file to find out what is going wrong.  Can you please run the MSDN setup again after enabling the verbose logging.  You can enable logging by entering the following reg key.
  
  
  [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
  "Logging"="voicewarmup"
  "Debug"=dword:00000002
  
  Thanks
  Khairun Jamal
  
  

• Brian Altmann

  We have not been able to reproduce this crash.  It is definately happening in msiexec.exe immediatley after disk costing completes.  Is there anything you can think of regarding gthe disk storage that might be affecting this

  Laurence

  
  

• skybuf

  I got this problem almost two months ago, still not resolved. you can find my original post here:
  http://forums.microsoft.com/msdn/ShowPost.aspx PostID=73464
  my machine is a windows server 2003 enterprise x64 edition, evaluation copy. with service pack 1, v.1433., and Dual AMD Opteron DP 244.
  

• Daqing

  Hello Lawrence,
  
  The new log file is at:
  
  http://wirun.homelinux.net/files/public/MSI166e5.zip
  
  C: drive total space: 6.04GB, free space: 1.43GB
  D: drive total space: 24.4GB, free space: 22.3 GB
  E: drive total space: 37.7GB, free space: 36.7 GB
  
  Hope this helps.  I noticed the exception information was included this time.
  
  Corey.
  

• bad neighbor

  What OS are you using
  If its Windows 2003, do you have SP1 installed (and Windows Installer 3.1)
  
  
• Can't add MSDN library to x64 install