On my development machine this particular report runs fine and quickly, but when I run it on the production machine it just freezes until I get a "Request timed out" error (which doesn't tell me a thing). The report accepts 10 parameters which are then passed into a stored procedure. I set the values of the parameters and ConnectionInfo from my asp.net code and then export the report to a PDF file. Works perfectly fine on my dev machine where I have Crystal Reports 9.0 and VS.NET 2003 installed. But it times out on the production web server that has installed the CR9/.NET redistribution package. Other reports on the server do not have this problem. What could possibly be wrong!!
I'd appreciate any help or suggestions you have to offer.
Thanks!
Report times out on production web server
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Report times out on production web server
Black Bits Neeraj
I would suggest that you contact the Business Objects Technical Support team. There are a lot of different things to look at and test and they can walk you through them.
There are 2 free online support incidents for users that register their version of Crystal Reports:
http://support.businessobjects.com/crystalcare/assist/netinfo.asp
Keith - Business Objects