The deployment doesn't work always...

The deployment doesn't work always...

• Rick Taylor

  Hi,

  Did you use the bootstrapper so that all prerequisites (VSTOR, Office PIAs, .NET 2.0,Outlook 2003) are installed

  
  
  

• Will Lyman

  ok thanks,
  
  i've installed it and everything runs fine now. however i don't understand why the RC install program didn't download it by itself...
  
  anyway, thank you for you help.
  
  

• knarf

  Hi Darryn,

  This is to clarify on the first question that you asked: Do you know how they ran setup

  I wonder what difference it will make whether one installs from .exe or .msi If installation has been successful, that means all the pre-requisetes are installed (pls correct me if im wrong). So, if I had tried to install using .msi and the pre-requiretes were not installed the s/w installation wouldn't have been successful.

  My whole point is "If the installation is successful, it doesn't matter if one has installed using .exe or .msi". As Shakspeare rightly said "All is well that ends well"

  Regards,

  Pavan

  
  

• planetx

  Hi,

  Can you provide answers for the following and let's see if we can find out what's going on...

  1) Do you know how they ran setup

  Just to clarify there are two entry points to setup. There is setup.exe and the MSI file.

  Setup.exe is the way to install the pre-requisite packages such as the .NET framework, VSTO runtime, VSTO language pack and PIAs. For example ,when the VSTO runtime is not present the user will be asked to accept the EULA for the VSTO runtime. Once accepted the VSTO runtime will be installed.

  The second way entry point is the MSI file. Usually the MSI does not install any pre-requisites but can detect and give an error message if a pre-requisite is not present. The .NET framework is an exception and will be installed if not present. The guide you refer to gives you instructions on how to add launch conditions for the PIAs, VSTO runtime and language pack. If these pre-reqs are present you will get an error message but these VSTO pre-reqs will not be installed and instead the user should run setup.exe.

  2) For your third user who ran VSTOR manually and then ran the setup, do you have details on what the issue was

  Thanks and regards,

  Darryn Lavery [MSFT]

  
  

• shieldy

  Hi,
  
  Some feedback from a potential RC user (didn't manage to install it properly yet).
  I've used the setup.exe file, then a first error message told me i didn't have .net framework 2.0. I had to download it from the web as the RC installer didn't do it.
  now when i launch setup.exe i've got an error saying "VOSTR is not installed, please run setup.exe" (which i just did). now what is the link to download VOSTR can't find it...
  i don't know if this got anything to do with this issue, but i'm running on a french wxp and outlook 2003.
  
  thanks
  
  

• footbal55

  Hi,

  You can download VSTO runtime here: http://www.microsoft.com/downloads/details.aspx familyid=f5539a90-dc41-4792-8ef8-f4de62ff1e81&displaylang=en

  I don't think that french XP and O2003 have anything to do with the issue. The problem was (is) that you didn't have all the prerequisites installed.

  
  
  

• Wilson Salazar

  Hi,
  
  1)I didn't know about the difference, in this months (using first VS 2003, than VS 2005) I've always deployed the .msi instead of the setup.exe...Just a curiosity: if someone had installed a previuos version using the .msi, is it possible to repair/remove/upgrade using the setup
  From now on, I'll deploy only the setup.exe ;)
  
  2)I've made this questions to my user:
  
  

  • Q: If you open Outlook, click: Options --> tab Other --> Advanced
    Options --> Additional COM components. Do you see there
    "RemoteCalendarsVSTO"
    
    A: Yes
    
    
  • Q: If you answered yes, is it checked If not, could you tell me the
    error provided (it should be present in the "Loading" label.
    
    A: No. In the Load Behaviuor I can read: "Not loaded. A runtime error occured during the loading of the COM Add-in".
    
    

  Nothing strange happened during installation. I told him to re-try using the setup.exe, but nothing changed.
  He has got other plugins which are working normally: Outlook Backup Addin, Qurb Outlook Add-in and TimeMeter.
  Thank you very much for your support :)
  
  LastHope
  
  
  

• stan catalin

  bub wrote:

  ok thanks, i've installed it and everything runs fine now. however i don't understand why the RC install program didn't download it by itself... anyway, thank you for you help.

  
  Me too......
  It's great to see VSTO users interested in my project however ...
  Bye
  
  LastHope
  
  
  

• Manana_Man

  Yes, I did (however, somehow I'm not sure it works correctly, even if I followed that guide: I thought that the installer would have installed the prerequisites, but it didn't, as my users told me)
  All of them tried to install my plugin made without VSTO many times, and they already tried installing the PIA and the .NET 2.0. Using the new version, all of them told me that the installer pointed out that the VSTOR was missing.
  They all then installed the VSTOR (I gave them the link), and two of them finally have been able to install my plugin (one for the first time)...the other one no.
  
  Still thanks
  
  LastHope
  
  
  

• Chuck Miller

  Hi,

  1) You will need to make both setup.exe and the msi available.

  2) Have you tried uninstalling the solution and re-installing it and checking that all the pre-reqs did get installed (.NET, VSTO runtime and PIAs)

  Are your other other add-ins VSTO Outlook add-ins or .NET Shared add-ins

  Thanks and regards,

  Darryn Lavery [MSFT]

  
  
• The deployment doesn't work always...