Please Help! PLK Request Page Keeps Erroring

Hi Everyone

I am hoping someone from MS can help me out   I have been trying for a month now to obtain a PLK for my VS Package but the site keeps erroring.   I fill in all requested information and then I get the following error when I hit submit:

"An Error Has Occurred.  We are sorry for the inconvenience"

When I refresh the page my product appears in my product list and when I click on the PLK request icon again it says:

"Your Package Load Key request is pending.  You will receive a notification when it has been approved or denied."

And then it stays like that for days with no word from Microsoft.

 I have written to vsipinfo@microsoft.com about the issue a few times now with no response what so ever.  Is the account being monitored   Can anyone here help

My experience with the VS SDK has been great up to this point.  However, without hte PLK I am dead in the water.  Anyone else having these problems

TIA for any assistance.

Rod



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Please Help! PLK Request Page Keeps Erroring

  • serghio

    I have the same problem...

    Thanks,
    Alexnaldo Santos


  • Bryan Miller

    Phil

    Well with some persistence on my part I was able to get the MS folks to grant my PLK request, but last I checked there are still real problems with the web site - it errors on every request for a PLK and I believe leaves things in a state of limbo.

    At least that has been my experience with 4 separate attempts.

    But at least I am on my way...

    FWIW,


  • Stefan P

    We are aware of the web site problems and are working actively to resolve them. Due to the nature of the problems, the resolution will take a couple of more weeks, but will be resolved.

    We are sensitive to the impact that this has on the Partner community and we are working to resolve the problems as quickly as possible without further destabilizing the site.



  • waheedahmed

    Rod,

    have your issues been resolved yet

    Phil



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