error: The device is not ready

I am getting the error below on a particular pc at a client. Here's the background:
- Winforms app written in VS.NET 2005.
- The application runs, but fails when I attempt to launch the report.
- Works fine on another pc at the client's site.
- Have re-installed the crystal runtime.
- Win2k pro

Any suggestions
Thanks.

System.Exception: Load report failed. --->
System.Runtime.InteropServices.COMException (0x80004005): The device is
not ready.    at
CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object&
DocumentPath, Int32 Options)
   at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object&
DocumentPath, Int32 Options)
   at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String
filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String
filename)
   at Estimates.frmEstimates.btnPrint_Click(Object sender, EventArgs
e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at
System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&
m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32
msg, IntPtr wparam, IntPtr lparam)

Answer this question

error: The device is not ready

Greg Darmo
I'm getting exactly the same error. I have tried running the app from several different accounts, checked that the folder that the report resides in is available for reading and writing and currently I'm at a complete loss as to what may be the cause of the error.
Ben Holtzman
I'm getting the same thing except in ASP.NET. Only seems to happen on certain data sets however. Any help out there

[COMException (0x80004005): The device is not ready.
]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +88
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +280

[Exception: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +342
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +869
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +73
   PickList.Page_Load(Object sender, EventArgs e) in C:\Monsterslayer\Monsterbase\Sales\Reporting\PickList.aspx.vb:91
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +36
   System.Web.UI.Control.OnLoad(EventArgs e) +102
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1064
MaungMaung
Hello,

Was the application and the Crystal Reports runtime installed using an account that has local admin rights

Does the application have rights to the temp directory (is there a temp directory defined )

Are you able to log into this machine with a different account What is the OS on the client machine that is working

Keith - Business Objects
error: The device is not ready

Answer this question