Why TFS Setup can not finish the request to Reporting Services report server (error 28805) during the installation of TFS?

Why TFS Setup can not finish the request to Reporting Services report server (error 28805) during the installation of TFS?

• Douglas Chor

  First, I setup Reporting Services on application-tier computer, and during the installation, Reporting Services was set to log on as an account (the account is in administrators group) that will be used to steup TFS. And at last, I didn't do any configurations.

  Second, I setup SharePoint Services on application-tier computer, too. And at last I also didn't do any configurations.

  Third, I configured Reporting Services manually to verify whether it has been setup properly. According to your first reply, I set ReportServer web site to use ReportServer app pool and the ReportServer app pool have a Network Service identity. And then I can browse to http://localhost/reportserver/reportservices.asmx. I think that means Reporting Services has been installed properly.

  Fourth, I removed ReportServer web site and ReportServer app pool. Otherwise, TFS can not be installed, because if setup detected an existing virtual directory or app pool of ReportServer, it will not continue and throw out an error message.

  But unfortunately after I did the above 4 steps, the error 28805 occured again when I install TFS service on application-tier computer. Can you comment that and give me some suggestions

  By the way, I don't understand the last sentence:"You need to set your report service as Network Service" in your latest reply. Can you provide any details

  
  

• Chin Tian

  I think your problem is in the first step. When you install Report Services, you should use build-in System account (during Report Service setup, in Service Account page, select "Use the build-in system accout" and from the list, select "Network Services"), not the accout used to setup TFS as you stated in the first step.

  Uninsall/resintall the report service to see if it fixes your problem.

  Bo

  
  

• BANG18

  You are correct that you should not use the configuration tool to do configuration yourself. The TFS install should configure it for you. But it doesn't mean you can not check it to see if it is configured properly. SQL report service is a prerequisite for AT install. You need to make sure it is installed properly before you run TFS AT install. Since you can not brwose to http://localhost/reportserver/reportservices.asmx, you SQL report service is not installed properly. What you can try is to uninstall and reinstall the SQL report service. You stated the following:

  1. Install SQL Server 2005 Reporting Services on application-tire computer. During the installation, Reporting Services is set to log on as an account that will be used to setup TFS, and that account is in administrators group.

  I am not sure that is correct. You need to set your report service as Network Service.

  Bo

  
  

• Roman Az

  Most likely that your report server security is not configured properly. Can you browse to http://localhost/reportserver/reportservices.asmx You also need to make sure your ReportServer web site is using ReportServer app pool and the ReportServer app pool has Network Service identity.

  Bo

  
  

• Shawn Murphy

  I can't to browse to http://localhost/reportserver/reportservices.asmx. But according to installation instruction of TFS, creating ReportServer web site and setting its app pool should be done by TFS installer. In the installation instruction, it says do not run the Reporting Services Configuration Tool atfer installed it.
  
• Why TFS Setup can not finish the request to Reporting Services report server (error 28805) during the installation of TFS?