Report Service failed to start

New install of the June SQL 05 Standard CTP bits, the Report Service fails to start with the following errors.

Service cannot be started. Microsoft.ReportingServices.Diagnostics.Utilities.UnknownUserNameException: The user or group name 'LocalSystem' is not recognized.
   at Microsoft.ReportingServices.Library.Native.NameToSid(String name)
   at Microsoft.ReportingServices.Library.ServiceAppDomainController.StartRPCServer(Boolean firstTime)
   at Microsoft.ReportingServices.Library.ServiceAppDomainController.Start(Boolean firstTime)
   at Microsoft.ReportingServices.NTService.ReportService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

The service (and SQL server) is configured to use Local System as the account.



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Report Service failed to start

  • Mozzy

    I get the Same Error RE LocalSystem account. Funny thing is, when i open the report server config file, there is NO NODE in the XML for the WebServiceIdentity. I treid to add it myself with NT AUTHORITY\System as per the MS KB Article but it is still not working... any ideas

  • Peter N Roth

    Dear Tudor,
    I have similar problem. I've just installed the final version of sql 2005 (reporting services as well, side by side with the original sql 2000 + reporting services pair) and the Reporting Services (the old one) service doesn't start after the boot process. My  error message is the following:

    Service cannot be started. Microsoft.ReportingServices.Diagnostics.Utilities.EventLogSourceNotFound: Event source Schedule and Delivery Processor does not exist.

    at Microsoft.ReportingServices.Diagnostics.Utilities.RSEventLog.Init()

    at Microsoft.ReportingServices.Diagnostics.Globals.Init(RSConfigurationManager configManager, RunningApplication app)

    at Microsoft.ReportingServices.Library.ServiceAppDomainController.Start()

    at Microsoft.ReportingServices.NTService.ReportService.OnStart(String[] args)

    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    In my browser I got the following message instead of my report folders:
    Unable to communicate with report server.  Please verify that the report server is operational.

    The RS'2005 service works fine but all my reports are on the old installation and I really need them. Each service uses Local system account except server-agents which use a domain account.
    Please help me!
    Thanks in advance,
    marcell

  • Mr_Gear

    Tudor,

    Many thanks. Your pointer solved my problem also.

    Regards,

    Arun Philip


  • ShabbirK

    This node doesnt exist in case you are woking on SQL 2000 Reporting services.

    Hope This helps.



  • jeffps

    In RsReportServer.config change your WebServiceAccount to be the actual account the web service runs as, for instance ASPNET or Network Service. If you empty it, we will use a default for the OS.

    Thanks
    Tudor


  • Justo J Saavedra

    anyone please help.... Im unable to start report server...Im not sure if this is similar with the problem posted by Dillon.....Thanks

    Microsoft.ReportingServices.Diagnostics.Utilities.UnknownUserNameException: The user or group name 'ORACLE-01\ASPNET' is not recognized., ;
    Info: Microsoft.ReportingServices.Diagnostics.Utilities.UnknownUserNameException: The user or group name 'ORACLE-01\ASPNET' is not recognized.
    ReportingServicesService!servicecontroller!4!4/26/2007-09:40:01:: e ERROR: Exception caught starting RPC server: Microsoft.ReportingServices.Diagnostics.Utilities.UnknownUserNameException: The user or group name 'ORACLE-01\ASPNET' is not recognized.
    at Microsoft.ReportingServices.Library.Native.NameToSid(String name)
    at Microsoft.ReportingServices.Library.ServiceAppDomainController.StartRPCServer(Boolean firstTime)


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