Intersection IM and Telephone

Hello,

I have one question concerning the LCS 2005 and MOC 2005.

There are 2 persons, person A and person B having the Microsoft Office Communicator.

If the person A has launched the Communicator (Person A is on line), and if the person B has not launched it (Person B is deconnected), can the person A see by Communicator if the person B is on the phone or not.

In another words, if the person B has not launched the Microsoft Office Communicator, and is on the phone, does the person A sees it with Communicator automatically.

Thank you in advance.

Answer this question

Intersection IM and Telephone

Peter Butler
Per one of our support engineers:

MOC 2005 will automaticly show you are on the phone if you are making phone call, how it works First your PBX (the phone system server) need support SIP protocol, when a client make phone call, the PBX will send a SIP message to LCS 2005 server, tell the server this user is on the phone. Then LCS server set this user state as on the phone, this is only work for the user online (launch the MOC and logon the MOC). If you haven’t launched the MOC, it won’t set an offline user state as on the phone.

Hope this helps,
-brenda (ISV Buddy Team)
Intersection IM and Telephone

Answer this question