Error in partner program signup form

I am trying to sign up for the Partner Program, however the first page has several errors:

1. State dropdowns are empty.  This one doesn't seem to be critical.

2. I get "invalid telephone format" no matter how I type my phone number.  This one is a show stopper.  Anyone know how to fix it

Thanks very much,

jheske@mindspring.com.NOSPAM



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Error in partner program signup form

  • sandPR

    Hi Mike,

    In order to troubleshoot this issue, please email the following information to mspp-na@microsoft.com:

    • Screen shot showing the form with your phone number entered normally and the empty STATE dropdown box
    • Screen shot of the error that you receive when submitting the form

    If you need to reach them by phone their number is 1-800-765-7768 (Mon - Fri 6:30 AM - 5:30 PM PT). You can also find your local Microsoft office Partner contacts on https://partners.microsoft.com/PartnerProgram/ContactMicrosoft.aspx.

    -brenda (ISV Buddy Team)



  • antonio97b

    I've escalated this issue to the Partner support team and will post an update as soon as it comes in.

    This Partner Regional Service Center might of help with any future Partner site issues:

    https://partners.microsoft.com/partnerprogram/contactmicrosoftpublic.aspx

    -brenda (ISV Buddy Team)



  • jwdenny

    I Have the same problem, I have tried this at work on 2 computers as well as at home.

    I get the invalid phone number error, Im not sure what format is correct.

    Im using 1-(XXX)-XXX-XXXX
    or a combination of it

  • MARL

    FYI: this turned out to be a machine-related issue.

    -brenda (ISV Buddy Team)



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