CRM 3.0 doesn’t save my settings

CRM 3.0 doesn’t save my settings

• Francois Tanguay

  Hi Brenda,

  What the engineer did, was exactly what I was trying to do, but with the diference that with me the changes are not saved. The steps are the same.

  The CRM services and the application pool in the IIS are running under the domain\administrator account (I don’t know if this is relevant).

  When I was installing the CRM, this was the only account that gave no error. I’ve tryed to change the accounts to Network Service, atc, but with no luck. None of the accounts are making it possible.

  
  
  

• Susan2

  Hi,

  The application pool is running with the account of the domain\administrator, because i had some problems during the instalation. I f i used tthe Network Service account, it would not install. After the instalation. i’ve tried to change for the Network Service account and it doesn’t work with neither of the two accounts.

  
  
  

• Xinwei Hong - MSFT

  Hi,

  Here's the latest from the engineer:

  I checked my IIS application pool account is Network Service. Is there any error information in the event viewer

  -brenda (ISV Buddy Team)

  
  
  

• Angela Bodnar

  Hi,

  The changes that i’m talking about are (for example) changing the date format to yyyy-mm-dd located in Settings/Organization Settings. Other changes inside this folder, it doesn’t save them also.

  
  
  

• Tim Noonan

  What exactly is the issue you're having that you were unable to find the solution at that link

  thanks,

  -brenda (ISV Buddy Team)

  
  
  

• Moses Bunting

  Unable to make changes in Date and Time settings.
  

• LiquidLithium

  Hi

  We recently installed CRM 3.0.

  I have come across the same problem of not being able to change the system settings.

  Specificly the :

  - Settings -> Organizational Settings -> System Settings

  The appplication pool is using the network service account.

  Could you please be of assistance.

  Thanx in advance.

  
  

• David Seymour

  Dear Christian,

  I have installed Microsft Dynamics CRM 3.0 with SQL 2000.

  I am able to access CRM through web broswer as : http://localhost:5555

  I have also configured LAPTOP as Client.

  I like to change default Date and Currency format of CRM which is mm/dd/yyyy and $ to dd/mm/yyyy and .

  When I click on System Settings it gives me error as: An error has occured.For more information,contact your system administrator.

  Please help me out.

  Cheers,

  Subodh

  
  

• YoungjaeKim

  Hi there

  I would love this to work for me. Could you please be more specific on the fix

  I have searched the link you have given but have been unable to find he answer.

  I look forward to being able to solve the issue we have

  Thanks in advance

  Val

  
  

• TGhostH

  Hi

  I found the solution in the microsoft dynamics troubleshooting guide

  www.microsoft.com/dynamics/crm/using/troubleshooting/

  It worked for me.

  

  
  

• azzurrapoint

  Hi Ricardo,

  The engineer tested changing the date format in Settings/Organization Settings and it did save them. Originally, the date in his Calendar showed as mm/dd/yyyy. Then he opened Settings > Organization Settings > Calendar tab and chose yyyy/mm/dd from the drop-down list and hit OK. He opened his Calendar again and the date showed up as yyyy/mm/dd.

  If you want to provide the exact steps that you go through, the engineer might be able to spot where the problem lies.

  -brenda (ISV Buddy Team)

  
  
  

• Mark TK

  Can you be more specific where you found the solution
  
  

• Marius Bancila

  Per our support engineer:

  Would you please tell us where you changed the settings that were not saved There are lots of settings in CRM 3.0. So we need to know where is the problem. J

  Please provide the steps to reproduce this issue and I'll make sure that it gets back to the engineer.

  -brenda (ISV Buddy Team)

  
  
  
• CRM 3.0 doesn’t save my settings