Newbie asking...

Hello to everyone.

I'm a newbie in this Forum and I 'm facing an error in my PC for which I can't find a solution. I thought someone from inside here might be able to help me on this.....

First of all, I don't know if this section is the right one for posting my question. Anyway, the admins can move it if it's in the wrong section....

Well, here's the problem: When I try to enter a specific site, a secure one (Web Banking & Stock Market Account), a message appears in the screen and the site doesn't open normally.

The message is this:

VBScript

Error: 3716 Safety settings on this computer prohibit accessing a data source on another domain.(ADODB.Recordset)

What on earth is this How can I solve this problem This Error message appears with all the browsers I've tried to get in the site(Opera - Netscape - Avant). As for I.E7 which I'm using, whenever I try to open that page, the following error message appears:

Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.

The above error appears in I.E only when I try to get in that specific site, not any other sites, so I think it's not an I.E's problem.

Thank's in advance for your help.....




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Newbie asking...

  • Potatow

    Right, the IE team has a set of newsgroups that they manage and respond to. You can find the list at http://www.microsoft.com/windows/ie/support/newsgroups/default.mspx. Since you're seeing the problem in IE6 (as well as IE7), you might try the IE6 newsgroup. (If that doesn't work, let me know, and I'll try to find a contact on that team.)

    --Matt--*



  • Belee

    Τhank's a lot for the answer Matt!

    What do you mean by that: "You might want to follow up with them on their newsgroup." Should I post my IE error in MS's site somewhere .......where

    I've
    contact customer service of that site and they said that only with IE I can have access in that site, it won't work with another browser. I've managed though to enter normally into the site with Netscape...

    Note that the error keeps appearing with IE6 too....I've uninstall IE7 to see if that was the problem but
    with
    no luck



  • kwilk

    Hi, topmar,

    This isn't quite my domain (VBScript isn't VB.Net by a longshot, despite the similarity in names, and I think the problem isn't the script language itself anyway), but I'll give it a shot:

    The secure site that you are accessing has a script it's executing either on your machine or on the server (presumably the server in this case, given the error) which is violating the security policy of the machine in question. In this case, the site uses two machines which are not on the same domain. One collects information from you, and then uses this information as a key to collect data from the other machine. The machine which collects your information is trying to access the data on the other machine, but its security was set up as to not allow getting data from machines on other domains, inadvertantly including the machine that has the necessary data (which is apparently on another domain). This is an error which has its root cause in the security set for the machines on the web site, so you should contact customer service for that site. If I'm correct, then there's nothing you can do on your side.

    As far as the crash goes -- sounds like IE is getting back a response from the site after the error occurs -- but it doesn't understand the response and doesn't handle it gracefully. You might want to follow up with them on their newsgroup.

    --Matt--*



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